MacOS 10.9, 10.10 and 10.11 unable to browse to encrypted websites
29th Oct 2021Since the expiry of a key root certificate used to authenticate websites in Sept 2021, older versions of macOS such as 9 Mavericks,10 Yosemite and…
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Troubleshooting
macOS Big Sur network shares with invisible Word files
24th Sep 2021A client reported a new and unusual error. She was connecting to her office server, a MacMini running macOS 10.10, and saving Microsoft Word files,…
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Delay/Freeze accessing saved passwords in Safari on MacBook Pro with Touch ID
27th Feb 2017On taking delivery of my new 2016 MacBook Pro with TouchBar and Touch ID, initially I was blown away by the performance of the machine….
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Outlook.com Rules and Mail Filtering with Aliases
5th Dec 2016A client reported that rules he had set up on Outlook.com didn’t appear to be working. He wanted to automatically filter email sent to two…
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OS X 10.11 El Capitan Upgrade : Mail Stuck in Sending Loop
20th Oct 2015Several clients have now reported the same issue after upgrading to OS X 10.11, Mail is immediately stuck in a loop sending emails. A blank…
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Photoshop error : Write Access Not Granted
10th Aug 2015A number of clients have reported errors when saving a file using Photoshop on OS 10.9 or above, especially when connected to an OS X…
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Font problems when exporting to a PDF under OS X Yosemite
4th Dec 2014A client reported that exporting a PDF from any application under OS X Yosemite (10.10 or 10.10.1) her fonts were becoming corrupted and appearing incorrectly….
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MacBook Pro 2011 Graphics Fault – A Possible Fix? [Update : Apple Repaired]
1st Nov 2014The 2011 MacBook Pro appears to have a common fault with the soldering on the graphics chip, which degrades over time. Reflowing the chip appears to help
Read more...OS X Server 3.2.1 update breaks PostgreSQL
22nd Sep 2014The OS X Server 3.2.1 just released appears to break PostgreSQL during the update process. The new version of Postgresql installed (9.3.x over 9.2.x) contains…
Read more...Illustrator CS6 requires a Java runtime under OS X 10.10 Yosemite
26th Jul 2014When opening Illustrator CS6 under OS X 10.10 Yosemite, a dialog box appears with the following warning : Under Yosemite, Java 8 is the only…
Read more...Mac OS Finder stuck in crash loop
23rd Jun 2014A client’s MacBook was experiencing an issue with Finder repeatedly crashing, with a notice : Finder has experienced a problem, do you want to reopen…
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