Support

Support is charged in 15-minute units, with a discounted pre-paid bulk purchase option available.  Service packs of 10 hours must be paid for in full before work can commence. Appointments booked before full payment of a service pack will be charged at the regular hourly rate.

24 hours notice is required for appointment cancellations or a cancellation fee will apply.

Rates

1 hour (9am-8pm) £60 + VAT (£72 inc.)
1 hour (8pm-10pm & Weekends) £70 + VAT (£84 inc.)
1 hour (Emergency 10pm-2am) £120 + VAT (£144 inc.)
10 hour pre-paid pack £550 + VAT (£660 inc.)

Fees

Cancellation £10 + VAT

Websites

Web Development is charged at a daily rate of £260+vat, your website cost will be dependent on the complexity of your project and the level of work required.